Policies

SassyQuills Hedgehogs Policies

A $50 non-refundable deposit must be made to hold a hedgehog.
The deposit goes towards the price of the animal (If the animal is $250, you'll owe $200 after the deposit)
Due to the number of inquiries I receive and people who passively tell me they want one of my hedgehogs, no animal will be held without a deposit. It's the only way I can determine who is actually serious, and the only way you are certain to receive the one you want.
By making a deposit, you are agreeing to all policies.
Please make sure that everyone in your family is on board with a new pet before making the deposit. Again, it is non-refundable.
Hedgehogs must be picked up within 7 days of deposit being made (or the baby being weaned) unless other arrangements were made ahead of time. Payment for the remaining balance is due at that time. No checks please.
If the hedgehog isn't picked up within 7 days, it will be relisted for sale. You will be added to the end of the waitlist, and the deposit can be used towards another hedgehog when your name comes up. Again, deposit is non-refundable.
A photo of the cage and heat set up will be required before the hedgehog comes home. If you refuse to provide a photo or to make recommended adjustments by pick up date, your deposit is forfeit. Please make sure you research and are willing to provide proper housing before making the deposit.
A Health Certificate will be extra cost per customers request.
Due to the pandemic, I am only doing driveway pick up. I am willing to do a video chat session to answer questions.
At this time we DO work with a couple ground transport companies and should be able to get a hedgehog to any legal state/area in the US.
You must be over 18 years of age to purchase.
Babies Must Be 170-180gram before they can go home, so please keep in mind they may not go home on time if they are not the correct weight!

Waitlist

It is $50 non-refundable deposit to go on the waitlist. I WILL NOT GUARANTEE COLOR, SEX OR TEMPERAMENT
Please make sure everyone in your family is on board before making a deposit.
When the babies are a few weeks old, I will contact people in the order they are in on the waitlist.
Once a selection is made, it will be an additional $50 non-refundable deposit to hold that hedgehog.
The $50 total deposit goes towards the cost of the hedgehog. (So a $250 animal will now have a balance of $200)
When someone is contacted on the waitlist, they will have 48 HOURS to respond or they will be moved to the bottom of the list and the next person will have choice.
If this happens, the $50 deposit can still be used towards a hedgie when their name comes back up, provided they respond within 2 days. If they don't respond on three separate occasions, the $50 deposit is forfeited.
I cannot guarantee that there will be enough babies in a litter, or that the litter will survive at all, to cover everyone on the Wait List. In the event your name is not gotten to, you will be contacted on a different litter when your name comes up. I have babies year round.
By making a deposit, you are agreeing to all policies.

Health Guarantee

I guarantee that all hedgehogs bred from my own herd are free from congenital defects for up to 6 Months of age.

I also offer a lifetime warranty against Wobbly Hedgehog Syndrome (WHS). If you wish to receive a replacement hedgehog you must have a detailed necropsy report from a licensed veterinarian stating the cause of death was indeed WHS.

If your hedgehog passes away due to poor care, I will not sell to you again.

Lifetime Support

I ASK YOU PLEASE ANYTIME I MEAN ANYTIME YOU HAVE A QUESTION PLEASE GIVE ME A MESSAGE OR CALL, I DO NOT CARE IF IT IS 3AM, IT IS MY RESPONSIBILITY TO ANSWER ANY QUESTIONS OR CONCERNS YOU MAY HAVE! I 100% YOU ALWAYS LISTEN TO MY ADVICE & NOBDOY ELSE THANK YOU!

Refund

-If you are not happy with your baby within the first 4 weeks of purchase, or have to rehome him or her for any reason you can bring him/her back for a refund of 30%. This does not include the deposit put down as those are non-refundable.